GENERAL CONDITIONS OF USE
Definitions :
L'host: La Maison Barbentane, entity in its capacity as a holiday rental company that offers seasonal rentals.
Email address of the site : contact@la-maison-barbentane.com
Site : This website (la-maison-barbentane.com)
Client : Any user of the site who orders, purchases or reserves the products and services offered published on the website of La Maison Barbentane
Publisher: La Maison Barbentane, Alpilles Provence and Agence By Lomé are This website is the property of the publisher of this website and any sub-sites and URLs directly linked to it.
Internet user : Any natural or legal person, under private or public law, connecting to the Site.
Announcement: Internet page that details the characteristics of the holiday rental or a product or service with (detailed) description, features, photos, videos, availability and price list.
Secure payment modules : Stripe or Paypal or bank transfer
Reservation software : Octorate
Purpose of the site
This website publishes, aggregates, references and disseminates its advertisement of tourist accommodation, seasonal accommodation, tourist services, tourist information, links to partners, aiming to rent its property to tourist customers and to put partners in contact with customers or customers with partners. L'Hébergeur location saisonnière offers an internet solution to promote the secure reservation of products and services through the use of reservation software and secure payment via Stripe or Paypal or by bank transfer. The holiday accommodation offers and all information about the accommodation (photos, detailed descriptions, geographical location & prices) come exclusively from The Host. No audiovisual text or images may be used without the consent of The Host. The holiday rental offer is published by means of a computerised reservation software programme, with availability updated daily, each reservation will be confirmed by The Host, any errors in availability, linked to the computer system, or input errors are not the responsibility of The Host. All the advertisements published are classified randomly on the site, without defining a display priority according to the partners.
Partners can also provide real-time availability and pricing via web services, as well as a secure online payment solution
Acceptance of the general conditions of use
Browsing the Site implies acceptance by all Internet users of these general terms and conditions of The Host. Simply connecting to the Site implies full and complete acceptance of these general conditions. These general terms and conditions are applicable to the relationship between the parties to the exclusion of all other terms and conditions, particularly those of the Customer. The Internet user acknowledges that he/she has fully read and accepted them without restriction. Acceptance of these general conditions assumes that the Internet user has the legal capacity to do so, or, failing that, that he/she has the authorization of a guardian or a tutor;a tutor or curator if they are incapable, or their legal representative if they are minors, or that they hold a mandate if they are acting on behalf of a legal person.
The contractual terms and conditions of the respective partners for holiday rentals and services apply in addition to these.
Reservation
In order to make a reservation, the client must select rental nights and/or a product or service. The availability of the products is indicated on the site. The Customer must complete all fields on the booking form. Babies and young children are considered as individuals in their own right, unless otherwise indicated in the description of the offer or in the general terms and conditions of sale of The Hoster.
The customer undertakes to check immediately whether the booking confirmation they have received is correct and to report any errors by email to The Host as soon as possible.
The Client accepts the general terms and conditions of sale by validating the booking.
The L'Hébergeur reservation form is secured by an SSL certificate which ensures encryption of the data entered. Each reservation is accepted under the condition of receipt of :
- The deposit for refundable fares with cancellation conditions.
- Overall amount for non-refundable fares.
If the clieIf you choose to pay online, the secure online payment modules used are Stripe or Paypal or bank transfer. Stripe accepts payments by most credit cards, giropay, sofort, ideal, bancontact, sepa, apple pay and others.tres.
After validation of the form, the reservation is automatically transmitted to Villa Drossa, which manages the payments, the terms of payment, the deductions of the sums relating to the reservation, or the deposit and the sending of various documents relating to the stay.
Prices and payment terms
Any bank charges (national or foreign) are to be paid by the customer. The applicable prices are those displayed on the site on the day of the order. Prices may be modified at any time. The customer is informed that the prices displayed are only valid on the day and at the time of the order. The prices are indicated on the site in euros, all taxes included. The customer's bank card or bank account will only be debited once the reservation has been accepted by The Host.
Right of withdrawal
The Customer/consumer is aware that, as an exception to the provisions previously set out in particular in article 221-28 of the Consumer Code, article L. 221-28 12° of the said code provides that contracts having as their object "the provision of services: of accommodation, transport, catering, leisure activities which must be provided on a specific date or according to a specific period" are excluded from the benefit of the right of withdrawal. Therefore, he acknowledges that he will not be able to avail himself of the above-mentioned withdrawal period.
Rescission / modification / cancellation of the reservation
The customer may cancel, modify or cancel the booking of his rental according to the rules defined in article 13 of the general conditions of sale. The conditions for modifications and cancellations of a reservation in force are those applied by The Hoster, and accepted by the customer, on the day of the reservation procedure. The date of receipt of the declaration of cancellation/amendment shall be deemed to be the date of receipt. It is recommended that the customer cancels in writing/e-mail. Depending on the time of cancellation and the contractual terms and conditions issued by The Host or the service partner, the customer may be required to pay a cancellation fee as set out in the general terms and conditions of sale.
Insurance
It is recommended that aThe customer to take out a travel or trip cancellation insuranceThis is because even small accidents can lead to considerable expenses, which may not be covered by the usual health insurance.
Identity papers, visas and health
Each customer is personally responsible for complying with all applicable national and foreign regulations regarding entry and exit, health, identity documents or passports and visas.
Occupation of the holiday home
The client is responsible for any damage caused during his stay (except if it is the result of normal wear and tear or a defect in the equipment) and for certain risks linked to his presence (fire, water damage, etc.) for which he must be insured.
Responsibility for publications
The Host publishes its hosting offer and products and services offered by partners. It provides information which, despite our vigilance, may contain inaccuracies, omissions, approximations or out-of-date information, for which it therefore declines all responsibility and does not guarantee the veracity or exhaustiveness of this information. The Host may direct the user to third-party sites via links, the information on which may under no circumstances incur the liability of the Host. Descriptions and prices are non-contractual and subject to change without notice.
Processing of personal data
Internet users are free to provide personal information about themselves. The provision of personal information is not essential for navigation on the site. Booking on the site implies the collection of a certain amount of personal information. Internet users who do not wish to provide this type of information necessary for the reservation procedure will not be able to make a reservation. The personal data collected is subject to computer processing and is necessary for The Host to fulfil its contractual obligations. This data is kept by The Host, its reservation software or its Stripe payment module in this sole capacity. The Host undertakes not to use this data in any other context, nor to pass it on to third parties, except with the express agreement of the Clients or in cases provided for by law. In accordance with the provisions of the French Data Protection Act of 6 January 1978, the details of all Customers registered on this site are saved for a period of one year, which is a reasonable period of time necessary for the proper administration of the site and for normal use of the data. The Clients haveThey have the right to oppose, question, access and rectify the data they have provided. To do this, they need only make a request to To the email address given at the top of this page (you can find more information on the pages dedicated to the RGPD at the CNIL). In accordance with the regulations in force, your request must be accompanied by a photocopy of an identity document and specify the address at which you wish to receive the information.It is important to send the answer.
Cookies
In accordance with Ordinance no. 2011-1012 of 24 August 2011 on electronic communications and the two exceptions to the obligation to obtain prior authorisation provided for in Article 32 II of the French Data Protection Act, the Internet user is hereby informed that the Host may place a cookie on his or her computer in order to allow optimal browsing. We do not use marketing cookies. The Internet user is informed that cookies are small files installed on the Internet user's computer via the browser, which enable the user's connections to different Internet pages to be identified and remembered, and that they have a limited life span. These cookies are intended to be kept on the Internet user's computer for a variable period of up to one year. The Internet user has the possibility of blocking, modifying the duration of conservation, or deleting these cookies via the interface of his browser. If they have to delete them, they are warned that browsing on the Site will not be optimal. Internet users also have the possibility of deleting the cookies installed on their computer by going to the menu of their browser provided for this purpose.
IP addresses
The IP address corresponds to a series of numbers separated by dots allowing the unique identification of a computer on the Internet. The Host reserves the right to collect the public IP address of all Internet users and to keep it for the period required by law. In accordance with current legislation, the Host must communicate all personal data relating to an Internet user to the authorised authorities upon judicial requisition or to any person upon a judicial decision. The IP address may be matched with the actual identity of the Internet user in the event of communication of this information by an Internet access provider.
Site malfunctions
Force Majeure" means any impediment, limitation or disruption of the site or services due to fire, epidemic, explosion, earthquake, bandwidth fluctuations, failure of the access provider, transmission network failure, collapse of facilities, unauthorized use of passwords, codes or credentials provided to the Customer, computer hacking, security breach attributable to the Customer, or any other cause;unlawful or fraudulent use of passwords, codes or credentials provided to the customer, hacking, security breach by the site host or developers, flooding, computer failure, or other unforeseen circumstances;flood, power failure, war, embargo, law, injunction, demand or requirement of any government, requisition, strike, boycott, or other circumstances beyond the control of The Host. In the event of impossibility of access to the Site, due to technical problems of any kind, the Internet user or the client may not claim any damages and may not claim any compensation. The unavailability of one or more online services, even if prolonged and without any time limit, shall not constitute a prejudice for Internet users or customers and shall not give rise to the awarding of damages.
Published content
The content published by the customer on the pages of the site, in particular comments and opinions, are under the full and entire responsibility of the customer. By virtue of article 6-I-4 of the Law of confidence in the digital economy, the customer must be aware that an abusive notification of allegedly illicit content may engage his responsibility and that it is punishable by one year of imprisonment and a fine of 15.15,000 under Article 6-I-4 of the Loi de confiance dans l'Economie numérique.
Intellectual property
The content, structure and software used to operate the Site are protected by copyright. All rights of reproduction are reserved, copyright, of all or part of this site on a paper or electronic medium is formally prohibited unless expressly authorised in writing. Any representation or reproduction in whole or in part without the consent of L'Hébergeur, Alpilles Provence, Agence By Lomé, Logiciel de réservation, Paypal or Stripe or their beneficiaries or assigns constitutes a violation of the provisions of the Code of Intellectual Property and will be liable to legal action. The same applies to translation, adaptation or transformation, arrangement or reproduction by any art or process whatsoever. The whole of this site is subject to French and international legislation on copyright and intellectual property.
Regulation concerning notices
All opinions published on this site express the views and opinions of the authors and not of the administrators or moderators of this site (except for postings and replies made by themselves). The administrators and moderators cannot therefore be held responsible for the content of these messages, although they undertake to remove any generally objectionable or illegal material as quickly as possible. As users, you agree not to post any abusive, obscene, slanderous, hateful, threatening, sexual or other material that may violate any applicable laws. You acknowledge that the administrators and moderators have the right to remove, edit or move any posting at any time should the situation warrant. You agree that any information you enter will be stored in a database. If your account is blocked or closed, you will no longer be able to claim ownership of your writings except those directly related to your private life. The latter can be deleted at your request by a site administrator, upon simple request from you to the following addressgo to email communicated at the top of the page.
Provisions concerning the general conditions of use
These general terms and conditions of sale and use of the site are subject to French law. They may be modified at any time. The general conditions applicable are those in force on the day of the reservation made by the Internet user or the client.
